Name

Domains

Working hours contacts

Working hours

Outside working hours contacts

+420 261 331 999

Mo - Fr

7:00 - 17:00

ECR HelpDesk – electronic customs clearance

e-import, e-export, NCTS/TIR, Web klient NCTS/ECS, Web Klient ICS, ECR, GMS , CIM

+420 261 332 659

Mo - Fr

7:00 - 17:00

+420 724 013 914

ecrhelpdesk@cs.mfcr.cz

Intrastat HelpDesk 

IDES-CZ, PVS, INSTATONLINE, INSTATIMPORT

+420 261 331 997

Mo - Fr

7:00 - 15:30
At the time, see. Table

+420 725 101 542

intragrc@cs.mfcr.cz

SPD HelpDesk – excise duties 

EMCS, e-dap

+420  261 331 996

Mo - Fr

7:00 - 17:00

+420 602 301 112

spdhelpdesk@cs.mfcr.cz

EORI HelpDesk 

EORI

+420 386 714 220 
+420 386 714 223
+420 386 714 284 

Mo - Fr

7:30 - 15:30

 cz_eori@cs.mfcr.cz

Mo - Fr

7:30 - 15:30

TARIC HelpDesk

Customs tariffs and Integrated tariff of Community-TARIC information. No information on goods tariff categorizations to be requested.

+420 261 332 398-399

Mo - Fr

9:00 - 15:00